Aktis Customer Service

Customer Service Charter

At Aktis Performance Management, the trademark of our Customer Service Charter is our promise to provide consistently professional, timely and high-quality service.

This means that at all times:

You will be treated with courtesy and consideration and our staff will be helpful;
Your questions and requests for service will be attended to promptly;
We will exercise the utmost integrity and impartiality in providing services; and
We will not disclose any information about you without your consent, except as permitted by law.

Our service commitment applies to everything we do, whether it is provided by our own people or our trusted contractors.

The Aktis Customer Service Charter will be used to measure customer service standards, and form a basis for future service enhancements.

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